FAQ STUDENTS

Do you have a demo for students?

Yes, for students we have the following demo:

http://youtube.com/watch?v=SoD2iNS-QSo

What languages will be offered on Myngle.com?

Myngle aspires to offer all possible languages, from the most common to the most exotic. It might be that we will not have all imaginable languages at the start but we are currently working hard to fill any remaining gaps.

What does the classroom look like?

Please, take a look at this screenshot of our own whiteboard:

Also, here is an example of a registered live class:

How will prices for each lesson be set?

Teachers will set their own prices. These can be fixed or can vary, depending on your preferences and, for example, demand and supply on the market. The higher your rating as a teacher (based on your students' feedback), the higher bargaining power you will have and, thus, will be able to charge premium for a well recognised service level. But in the end, the pricing policy is up to you. We suggest that if you do not know what price to charge, you have a look at other teachers already online offering a similar program.

How does the booking process go?

A student books the lesson he/she prefers with the teacher he/she prefers. The student uses the Myngle system to determine date and time of the class. The teacher will be notified of the booking by Myngle and can accept or decline the booking.

If the lesson is accepted, the students will be asked to pay for the class. When class is paid, the teacher will confirm payment. The whiteboard (or digital classroom) will only be opened after confirmation of payment by the teacher.

Myngle advises you to use PayPal for being secure, fast and easy when sending or receiving online payments.

How will students know what the quality of a teacher is?

A teacher has a public feedback rating which is made up of comments and ratings left by his or her previous students. These comments and ratings are available in the public profile of the teacher. This way you can see how the teacher was valued by his or her former students.

What is the easiest and fastest way to pay the teacher?

Myngle advises you to use PayPal for being secure, fast and easy when sending or receiving online payments.

PayPal offers many benefits for students and teachers:

If you are a student:

• Pay safely without sharing your credit card details when buying on Internet
• Use your PayPal account to send money securely from your email account
• Forget about paying fees when sending money online

What method do the teachers use?

Teachers will each offer a different method. That is the advantage of a platform, where you can choose the method and teacher that best fits your needs. If you are not sure, you can always read the feedback of the teacher or contact previous students to get more detailed information.

Can I also contact other students?

Yes you can. You can contact other students to study together or share a class, as well as looking for natives willing to help you practicing their language. And we favour that, as language learning is a dynamic and interactive process. The more you talk and communicate with other members of the community, the quicker you learn the language.

What if the teacher doesn’t show up?

If the teacher is not there for the lesson without having cancelled or rescheduled the lesson before, the student will get credited for a new lesson to be rescheduled. The student however will be able to leave a feedback to the teacher about this, visible to anyone.

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