Lesson: Module 1: Gatekeepers/Managing in-coming calls
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If you see 1/1, the teacher chose to display the first slide only.Lesson description:
Objectives: 1) Getting Through 2) Explaining Why You Are Calling 3) Dealing With In-coming Calls This lesson will focus on getting past gatekeepers within a company, explaining who you want to reach and why. It will also show you how to dealing with in-coming calls if you have a busy telephone environment.